Preparing for your Appointment

Read this page carefully!

And if you have seen us before remember we MOVED OFFICE in 2020!!!

With the changes we have introduced during the Covid pandemic we are requesting patients fill out some forms prior to their consultation.
These forms are encrypted and the data is secure.

Please remember to bring your Health Card – we can not see patients without a valid up to date card!

  • please wait in your car until 5 minutes before your appointment
  • We are not allowed to have  relatives and no excess bags. Nothing is to be left in the waiting room.
  • Patient MUST sanitize their hands on entering the office (staff will indicate the sanitizer)

Please understand that whilst you will always see Dr Averns or Dr Dyck, you will also be assessed by other members of the team including our Arthritis Society therapists, Rheumatology Fellows (trainees) and Family Medicine Residents – this is how we develop the ability to see new patients sooner. SO YOU ARE MOST LIKELY TO BE INITIALLY ASSESSED BY ANOTHER MEMBER OF THE TEAM, BUT YOU WILL ALWAYS HAVE A SPECIALIST ASSESSMENT TOO .  If this arrangement is not acceptable to you we would be pleased to help you find an office which suits your preferences.



Only fill this form if you are attending the osteoporosis clinic (and it is not active yet!!)