Preparing for your Appointment

Read this page carefully!

With the changes we have introduced during the Covid pandemic we are requesting patients fill out some forms prior to their consultation. The links are further down this page

Please remember to bring your Health Card – we can not see patients without a valid up to date card! Bring your mask.

Wait in your car until 5 minutes before your appointment

We are not allowing relatives and no excess bags. Nothing is to be left in the waiting room.

Patient MUST sanitize their hands on entering the office (staff will indicate the sanitizer)

No outdoor shoes are allowed in the office Winter of Summer

If you have travelled abroad and returned in the last 2 weeks you will not get a face to face appointment. You need to ask to change it to a virtual appointment. No exceptions.

If you have been in contact with anybody who has symptoms of covid or has been tested and is awaiting results you MUST NOT COME IN. We care for a vulnerable population and will not take any risks.

Please understand that whilst you will always see Dr Averns or Dr Dyck, you will also be assessed by other members of the team including our Arthritis Society therapists, Rheumatology Fellows (trainees) and Family Medicine Residents – this is how we develop the ability to see new patients sooner. SO YOU ARE MOST LIKELY TO BE INITIALLY ASSESSED BY ANOTHER MEMBER OF THE TEAM, BUT YOU WILL ALWAYS HAVE A SPECIALIST ASSESSMENT TOO .  If this arrangement is not acceptable to you we would be pleased to help you find an office which suits your preferences.



Only fill this form if you are attending the osteoporosis clinic (and it is not active yet!!)

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