Preparing for your Appointment

Read this page carefully! All the way to the bottom. There are links to forms here 

 

  • Please remember to bring your Health Card – we can not see patients without a valid up to date card!
  • If a patient arrives more than 7 minutes late it generally pushes out whole clinic back for the rest day – if you arrive any later than that and we may reschedule your appointment. Read our late or missed appointment policy
  • Wait in your car until 5 minutes before your appointment
  • We are not allowing relatives. Nothing is to be left in the waiting room. If you feel strongly that you need a caregiver present at your appointment we can accommodate this by prior arrangement. That means we will make a different appointment when the office is quieter. Our aim is to respect the wishes of the majority of our patients, and navigate the space challenges when three or four physicians are working here.
  • Patient MUST sanitize their hands on entering the office (staff will indicate the sanitizer)
  • No outdoor shoes are allowed in the office Winter or Summer

 

We have good news if you do not wish to adhere to our office policies. We are very happy to arrange referral to a different clinic

 

If you have been in contact with anybody who has symptoms of covid or has been tested and is awaiting results you MUST NOT COME IN. We care for a vulnerable population and will not take any risks.

Please understand that whilst you will always see Dr Averns Dyck or Catton, you will also be assessed by other members of the team including our Arthritis Society therapists, Rheumatology Fellows (trainees) and Family Medicine Residents – this is how we develop the ability to see new patients sooner. SO YOU ARE MOST LIKELY TO BE INITIALLY ASSESSED BY ANOTHER MEMBER OF THE TEAM, BUT YOU WILL ALWAYS HAVE A SPECIALIST ASSESSMENT TOO .  If this arrangement is not acceptable to you we would be pleased to help you find an office which suits your preferences.

 

We get frequent requests from insurance companies, benefits agencies, etc for records of your function and disease activity dating back to previous years. The information in these forms will help you when you need us to do this

THERE ARE FOUR FORMS – YOU ONLY NEED TO FILL OUT THE ONE THAT APPLIES TO YOU

 

New patients – fill this form ONLY if this is your FIRST visit (For the osteoporosis clinic use form 4)

For all FOLLOW UP other than ankylosing spondylitis visits complete this form

This form is ONLY for patients with ankylosing spondylitis (AS).

You may be told we need a “BASDAI” to complete some forms to help you get medication

Osteoporosis risk factors Only use this form if you are attending the osteoporosis clinic for the first time (and use the follow up form for repeat visits)

Only fill this form if you are attending Dr Dyck’s osteoporosis clinic.

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